Job Overview:
We are seeking a proactive and detail-oriented Client Account Manager to join our remote team. This role involves managing client relationships, ensuring customer satisfaction, and driving account growth.
Responsibilities:
- Manage a portfolio of client accounts, ensuring high levels of customer satisfaction.
- Develop and maintain strong relationships with clients.
- Identify opportunities for account growth and new business.
- Coordinate with internal teams to ensure timely delivery of products/services.
- Monitor account performance and provide regular reports to clients.
- Resolve any issues or conflicts that arise with clients promptly.
Requirements:
- Proven experience as an Account Manager or similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency with CRM software.
- Ability to work independently and remotely.
Preferred Qualifications:
- Experience in [industry-specific] account management.
- Bachelor’s degree in Business, Marketing, or a related field.
